Sangam CRM API Integration
Introduction
This document provides guidance on how to integrate the Sangam CRM API with a website or third-party software.
In order to integrate the Sangam CRM API with your website or third-party software, you will need to have access to the Sangam CRM URL and a valid API token or key. These credentials are typically used to authenticate your requests to the API and to identify your Sangam CRM account.
CRM URL and Token Info
{{crm-url}} : /api/v1
- Your CRM URL should be your Sangam CRM domain name, such as enjay.sangam.com.
{{token}} : your-api key
Generate API key
- An API key is a unique identifier that allows a user or application to access an API.
- The API key for Sangam CRM is given by the Sangam CRM administrator or project-in charge who has the required permissions to generate and handle API keys.
- Here's a document link that provides steps for generating a token key and API
URL:https://docs.google.com/document/d/1DeT2fj87sDY5sG8iNUKWslmyePdhl7KqS83b0LHWW_o/edit - You can pass Authorization in the body also just pass with the parameter
authorization
.
e.g: {"authorization":"Bearer {{token}}"}
Sangam CRM API
Sangam CRM API provides both Push and Pull APIs to allow users to interact with the Sangam CRM. To use these APIs, users will need to have access to the Sangam CRM and obtain the necessary API credentials. This API documentation will guide users on how to authenticate and use these APIs.
Push API
The Push API allows users to push data into the Sangam CRM from external sources like websites or any third-party software. This API can be used to add new or update leads, tickets, contacts, or any other data that needs to be stored in the CRM system. Users can create and update data using this API.
Pull API
The Pull API allows users to retrieve data from the Sangam CRM. This API can be used to get information about leads, tickets, contacts, accounts, opportunities, or any other data that is stored in the CRM. Users can use this API to query the CRM system and retrieve specific data based on their requirements.